Delivery and Shipping Policy

Same Day Dispatch and Next Day Delivery via Tracked24 (if ordered before 2pm)
Next Day Dispatch via Tracked24 (if ordered after 2pm)
Next Day Delivery does not apply to Saturday or Sunday.
If an order is placed on Saturday, Sunday or after 2pm on Friday. You order will dispatch on Monday.

Same Day Dispatch and Next Day Delivery via International Tracked/Tracked Signed (if ordered before 2pm) - 2 to 6 Days
Next Day Dispatch via Tracked24 (if ordered after 2pm) - 2 to 6 Days
Customs charges/VAT are set by the customer/buyers local customs office, and for that reason the customer/buyer is responsible for any and all import duty and taxes. International import duty and taxes are NOT included in the final purchase price.
In the event that an international customer refuses to pay import vat and customs, and the item is returned to us, only the value of the item will be refunded and not the postage cost associated with the order.

Custom orders require additional time for setup and modification. Lead times typically range from 1 to 3 weeks, depending on current demand.
During the initial discussions, we will provide an estimated delivery timescale based on your specific order.
We aim to keep you informed throughout the process and will provide updates if there are any changes to the expected completion time.

All orders are securely packaged for safe delivery.
If you experience any issues with your delivery, please use the contact form below for assistance. Alternatively, contact us via our WhatsApp Support Channel

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